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I ordered a wallet as part of an order and I got all of it except the wallet. I then made a $96 order in March that I didn't get. I did get my refund for the $96 order, only because I filed a dispute with PayPal. I filed a complaint with the better business bureau...
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1.0
#896594
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I am owed commission through this scam company. She refuses to respond to emails and blocked me on fb.
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Anonymous
Anonymous

Honestly, this company has such a poor rep, I would never do business with them. The founder herself sounds very unprofessional and annoying to deal with.

Anonymous
Anonymous

Try sending them an invoice payment through PayPal with your details. I did this and finally got my commissions after waiting a month and a half. Sad to see a business go from...

#848568
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Horrible business ethic. I supported Kimmie Klocke from the beginning and found her ethics ended up being sneaky and just plain rude. She hides behind emails that are picked through to who she'd like to answer and blocks anyone that she doesn't agree with even if they...
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2.1
#842632
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Short Review on January 27, 2017

The Rustic Shop
#998401
1.0
Details
Such a *** company by a coward owner. She even had started a side company called "Saving Styles" and had reps waste their time promoting and doing picture contests. After a few months this business slowly faded and reps kept asking her is this still going do we keep promoting? She didn't respond to a single thing. Such an embarrassment!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
The Rustic Shop - Simple Review #1470070131
The Rustic Shop - Simple Review #1470070131
1/2

The Rustic Shop Customer Care Review

The Rustic Shop
#892463
1.0
Details
Proof is in the pudding. Would advise customers to shop elsewhere. Representatives have also had bad experiences
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Earrings Review

The Rustic Shop
#723935
5.0
Details
I personally love the Rustic Shop! I happened to order a lot of earrings, they had a missing stone, contacted them and had a new pair within the week! I have also bought the new cross decor and purses from them! Love them! I will be shopping there more!!
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Product or Service Quality
OMG Kimmie Klock runs therusticshop.com and is now scamming independent distributors to purchase wholesale from her, just go straight to her wholsaler jgoodin.com stop cheating yourself from this middleman of a middleman fake wholesaler! In fact if you buy from a real...
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1.0
#833365
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The rustic shop direct sales shop has now switched from "direct sales" to an independent distributor. This means Kimmie Swanson Klock is now the middleman to her wholesaler. She claims you will now have to buy 6 packs of each item. This is another bs sales tactic of...
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Anonymous
Anonymous

Had never heard of this company... just checked out the stuff they sell and now I can only ask: who is buying this stuff? I did not see anything original or special. It looks...

Anonymous
Anonymous

everyone needs to file with the BBB.https://www.bbb.org/consumer-complaints/file-a-complaint/get-started

1.0
#824999
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I don't believe it would be such a good idea to sign up with this company since they seem to come and go like the wind. They also send out subbed items without any warning and ship separate orders with only 1 tracking number that makes it virtually impossible to track....
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#822280
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First we go to a new website, after we get used to it, we switch to the old one. Now we are not able to sell online which is what most companies do today. We have to become wholesale reps and spend $100 minimum and sell it however we choose. I cant keep up with these...
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Anonymous
Anonymous

I was with them for almost 2 years. I swore by them but not anymore. I joined It Works and I have never been happier!!

Anonymous
Anonymous

How about signing up with Avon? Reply here with your email for more information.

1.0
#820975
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The Rustic Shop - Thankful I joined for free
The Rustic Shop - Thankful I joined for free
The Rustic Shop - Thankful I joined for free
The Rustic Shop - Thankful I joined for free
Thankful I joined the business for free. But after having done so, nothing could be sold, at all. It was EXTREMELY expensive for the product it was, and now come to find out she was only buying from a place we could all buy from and then marking it up for OUR...
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Anonymous
Anonymous

Their grammar in their report is so poor.

Anonymous
Anonymous

Having seen the products, I am unclear as to who would want to buy this stuff... but if people want to sell it, why not cut her out of the equation?

1.5
I didn't like
  • Communication practices
  • Business practices
#820611
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CEO Kimmie Klock makes the grandiose decision to make an upgrade to the web site using a different web design company, four months later returns to the old. During the web change, she also changes the representative requirements, several times confusing everyone! I...
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Anonymous
Anonymous

She would never answer any emails. Then tells me she's needs my SS. Ummm no! She wouldn't even help me with my log in.

Anonymous
Anonymous

Kimmie was constantly harassing people about promoting her ridiculously priced merchandise and she has her 'favorites' that were always trying to get people to send money to ...

1.0
I liked
  • Team of reps
I didn't like
  • Communication practices
  • Business practices
  • Not getting paid my commission after resigning
#811673
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Their lack of response to me as a consumer is not acceptable. I am to have seven (7) days to return a product. I requested a return authorization. I have yet to receive a response and it has been more than their self-stated 3 days turnaround for a response. The...
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Anonymous
Anonymous

Contact the owner Kimmie Klock

TheRusticShop
TheRusticShop

Dear concerned representative,Thank you for letting us know about your recent experience. We apologize if our product did not meet your expectations in the past and appreciate...

#779668
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